|07. Mar. 17|
|28. Feb. 17|
Unified commerce, extremely flexible logistics, and artificial intelligence will affect your way of doing digital business in 2017. We have selected three trends that we think will have the biggest impact on e-commerce this year.
|08. Feb. 17|
Forrester calls these days as the "Age of the Customer" and the buzzword "customer experience" reappeared like a new business concept. It’s, of course, not. Immeo's Strategy Executive and Partner Simon Aisen shares his customer experience insights and tips on how to excel at it.
|07. Feb. 17|
|01. Feb. 17|
Based on 4,201 responses by top executives from Europe and Southeast Asia's largest organizations, the report is a closer look at the strategic development of customer experience across functions, industries, and regions.
|27. Jan. 17|
|16. Jan. 17|
Outstanding customer experience delivery seems to be on everyone's agenda today, but since it's relatively new, which department or personality should assume responsibility for its planning, execution, and leadership?
|22. Dec. 16|
|07. Dec. 16|
|14. Nov. 16|
|18. Oct. 16|
|30. Sep. 16|
|05. Aug. 16|
HL Group's Customer Business Services Director Jaana Inberg believes that customer experience is about the business putting itself in the shoes of the customer and making sure that any discomfort felt will be addressed. How does it play out for suppliers?
|27. Jul. 16|
Consumers these days are more prepared, informed, and knowledgeable about what they want to purchase before hitting the store. With digitalization, the customer experience bar has been raised higher and companies find themselves working double time to reach it. Where should they focus their energy and resources on? Retail experts share their thoughts.
|21. Jul. 16|
The most efficient working day. Insights and ideas from the stage and from a network of executives. The best solutions for your business challenges.
Meet executives with investment needs. Bring your solutions and insights to your most potential clients. 11 markets, 20 000 executives, guaranteed meetings.
Management Events brings together top-level executives and solution providers, providing high value to both parties. Our concept attracts 20 000 visionary leaders to our events in eleven countries, over 170 times a year. Management Events Surveys provides insights and trends for solution providers and executives, helping them gain deeper understanding of challenges and needs of the largest corporations.
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