Insights and Reports for Technology Driven Visionary Leaders

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IoT Product Development

Published 23. Mar. 17

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Innovations and R&D | Co-creation | IoT product development challenges existing R&D thinking and enables more impactful product development. Read more »

HR-to-Go: The Future of HR Service Delivery

Published 23. Mar. 17

HR

Human Resources | Co-creation | PeopleDoc's Wieland Volkert sees HR Services as something that employees can, someday, just order out. Read more »

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The Rise of Third-Party Reputation Risk Management

Published 22. Mar. 17

Compliance

Finance | Co-creation | Picture your commercial landscape in a pre-compliance era. Difficult, isn't it? Such are the intense demands of recent years that it's sometimes hard to remember simpler times. Read more »

Featured Expert: Garry Kasparov

Published 21. Mar. 17

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Internet of Things | Insight | One of the world's greatest chess players of all time wants you to stop wasting your time running away from AI and start preparing for it. Read more »

Internet of Things as a Driver for Smart ERP

Published 21. Mar. 17

IoT Enabled Value Chain

Supply Chain and Procurement | Co-creation | Since the dawn of ERP systems, the sole role of machine generated data was to enable the proper execution of the supply chain. With the ongoing adoption of cyber-physical systems and the Internet of Things, machine-to-machine communication enables collaborative shop floor planning and machine generated (big) data presents a value in its own right. This paradigm shift calls for new Smart ERP systems that make use of big data in (predictive) planning throughout the entire value chain and create the transparency for improved governance, risk, security, and compliance management. Read more »

Digitalization is Key to Great Customer Experience Delivery

Published 20. Mar. 17

Shopping cart on the screen in a mobile phone.

Finance | Co-creation | Customer experience is on everyone's agenda these days. There may yet be a set of universal guidelines for how to best deliver it, but Adra Software AS, a digital company, has some ideas. Read more »

What a Value-Based 3M Health Information System Requires

Published 15. Mar. 17

operating table - soso

Healthcare | Co-creation | Tech is a given in digitalization, but when you're working with people, you have to also invest in people. Here's Dr. Suat Akyol, Business Manager – Health Information Systems at 3M Deutschland GmbH, on what it takes for health professionals to succeed in the digital age. Read more »

[Report] Digital Healthcare: Healthcare Industry Outlook

Published 13. Mar. 17

digital health

Healthcare | Insight | Based on the responses of 334 decision-makers from healthcare organizations in Europe, the report takes a closer look at the changes happening in the healthcare industry as a result of digitalization, as well as current initiatives, investments, and more. Read more »

[Video] Find out what our customers said about the importance of a great customer experience

Published 07. Mar. 17

Miina Pulkinnen

Customer Experience, Marketing and Sales | Video | We spoke with ICA Gruppen's Håkan Gustavsson and Pulsterveys Oy’s Miina Pulkkinen about customer experience at our events in Finland and Sweden. Here's what they said: Read more »

What’s on their Mind? – The Daunting Task of Building the “Perfect” Customer Experience Strategy

Published 28. Feb. 17

CX Strategy

Customer Experience, Marketing and Sales | Insight | What do customers want? How do they want it and where do they want it? Read more »

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