IndustryForum Retail

The Future of Retail - Staying Competitive in a Data-Driven World

In illuminating a way forward for the German Retail Sector, The IndustryForum Retail is back virtually with more fascinating insights on the latest digital but also sustainable developments and industry practices in the retail sector.

Dive deep into discussions with fellow German industry leaders on retail applications of intelligent innovations, such as touchless instore technologies and voice technologies, and reaching out to customers via a multichannel retail strategy. Leverage on pre-matched virtual 1-to-1 sessions to discover new market opportunities and progressive solutions that will propel your retail business to the next level!

May 19, 2021



Catalin Barbulescu

bofrost* Dienstleistungs GmbH & Co. KG

Steven Mattwig

Head of E-Commerce International & Partner Program
Douglas Holding AG

Nina von Radowitz

Head of Corporate Social Responsibility

Torsten Hoppe

Vice President Audit
Coca-Cola European Partners plc

Event Attendees Include

Villeroy & Boch AG
Marketing Director
Event Themes

In Discussion

Retailing in a post-COVID World: How to Win in The New Retail Reality?

Physical Stores in The Modern Retail World: Invigorating Physical Store Sales

Revolutionize Your Ecommerce Experience: Keep customers coming back with AI-enabled experiences

From Hype to Execution: Winning the Retail Sustainability Game 2021 and Beyond

Event Partners

Solution Providers


Experience or material possession? - Moving from selling a product to selling a feeling
Turning customer trust and privacy into competitive advantage
AR and VR - unlocking the business value of virtual future of commerce
Conversational commerce - how will messaging and voice transform shopping?
Cognitive computing - bringing robots into the store


METRO Deutschland GmbH
L'Oréal Deutschland GmbH
Valerie Dichtl Authentic E-Commerce
JörgFunder, Prof. Dr.
Instituts für internationales Handels- und Distributionsmanagement an der Hochschule Worms
Stage Consult International
Interested In Our Event?

Retail Investments 2020

Redefining Retail In The New Decade

The past decade witnessed several technological and consumer shifts that defined the retail industry, ranging from mobile retailing to customer personalization. As we embarked into the new decade, industry leaders are anticipating even greater movements that will upend the retail sector and bring it to new heights.

To identify emerging retail trends and investment priorities, Management Events interviewed 930 top-level executives and key decision makers from over 500 leading organizations who attend our retail events. We also uncovered top retail technologies and digital focus areas through our Executive Trend Survey, which include data and analytics, cloud computing and cyber security.

Surprisingly, our findings discovered that less than 40% of retail leaders are prioritizing on retail industry solutions, concentrating foremost on enhancing their customer experience and improving their digital business strategies.

Get into the minds of retail giants, and unearth upcoming industry shifts and innovations in our trend report, Redefining Retail In The New Decade.  

Here are the report key takeaways:


Enhancing customer experience is the topmost priority for over 60% of retail leaders, who are concentrating efforts on customer journey and consumer data.

Standing at 65% implementation rate, data and analytics are core focuses for retailers looking to adopt big data and real-time analytics into their organization.

E-commerce development, omnichannel retail and digital in-store solutions are some of the top investments for retail giants, who are focused on enhancing their digital business.

Retailers are already preparing for the future with almost 50% of industry leaders planning to adopt cyber security as their data and operations move further into virtual space.
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