6th Annual European Strategy Forum Retail

The Future Of Retail - Staying Competitive In The Dynamic Industry

The biggest B2B retail event in Europe, the annual European StrategyForum Retail, is back for its 6th year in a row! This year, we are gathering key industry leaders from all over Europe who are keen to improve their retail processes and customer experience for the new digital decade. These invest-ready retail decision makers are coming with key investment plans for improvements to their organizations, and are looking for innovative solutions in areas including customer engagement, market expansion, marketing automation, omni-channel developments, retail digital transformation, e-commerce, strategy consultancy, and more.

Showcase your solutions and network with visionary C-level executives, key decision makers and senior management from the biggest retailers in Europe through our exclusive pre-scheduled face-to-face meetings. Build long-term strategic partnerships and leverage on the ample opportunities of our unique business matchmaking concept at the 6th annual European StrategyForum Retail!

April 01 - 03, 2020

The Netherlands

Speakers & Chairperson

Gerrit-Jan Steenbergen

Group Retail Technology Director (CIO)
A.S. Watson Group

Alex Cara

Global Head of Omnichannel Sloggi
Triumph International Service AG

Denise Kingsmill, CBE

Member of the board of Inditex SA (Zara) \ Member of Parliament of the United Kingdom

Damir Hajduk

Head of Unit, Retail and Online Services
European Commission

David Schwarz

SrVP New Digital Activities & Global Ecommerce
Carrefour Group

Johannes Wechsler

Managing Director MediaMarktSaturn Technology
MediaMarktSaturn Retail Group

Ville Kangasmuukko Nordström


Yaron Jacobs

Global Head of Digital, sloggi | Former CEO of Fashion TV
Triumph International Service AG

Erdem Caliskan

Chief E-Commerce, Information, Logistics Officer
FLO - Lumberjack

Paolo Cinelli

CDO at IKEA KSA & Bahrain

Steen Isdahl

Senior Director (Chief Operation Officer - IT Infrastructure)
Salling Group

Ian Perotto

Director SCM, Supply Chain Management Execution

Event Attendees Include

Triumph International Service AG
Global Head of Omnichannel Sloggi
FLO - Lumberjack
Chief E-Commerce, Information, Logistics Officer
CDO at IKEA KSA & Bahrain
Benetton Group
Nothern Europe Country Manager
MediaMarktSaturn Retail Group
Managing Director MediaMarktSaturn Technology
Event Themes

In Discussion

Leveraging Customer Satisfaction with Successful Supply Chain Operations on the Customer Experience Journey

Why a Unified Digital Strategy Is What You Need to Satisfy the Changing Expectations of Customers

Emerging Technologies, E-Commerce Growth Examples, Winning Store Concepts and Sustainable Business Models

Excelling In Omnichannel Engagement: Implementing Customer-Centric Merchandising and Marketing

Effects on Retail: Brexit, Japan-EU Free Trade Agreement and China's New Silk Road

Event Partners

Solution Providers


Previous Year
Disruptive challenges in the Retail industry
The customer becomes the channel
The store of the future
The customer-dynamic organization

Speakers & Chairperson

Previous Year
Henrik Amsinck
Gökhan Denizhan
LC Waikiki
Justin Stead
Radley + Co
Christophe Bezu
Odlo International AG
Helen Thompson
Vladimir Stankovic
Interested In Our Event?

Retail Investments 2020

Redefining Retail In The New Decade

The past decade witnessed several technological and consumer shifts that defined the retail industry, ranging from mobile retailing to customer personalization. As we embarked into the new decade, industry leaders are anticipating even greater movements that will upend the retail sector and bring it to new heights.

To identify emerging retail trends and investment priorities, Management Events interviewed 930 top-level executives and key decision makers from over 500 leading organizations who attend our retail events. We also uncovered top retail technologies and digital focus areas through our Executive Trend Survey, which include data and analytics, cloud computing and cyber security.

Surprisingly, our findings discovered that less than 40% of retail leaders are prioritizing on retail industry solutions, concentrating foremost on enhancing their customer experience and improving their digital business strategies.

Get into the minds of retail giants, and unearth upcoming industry shifts and innovations in our trend report, Redefining Retail In The New Decade.  

Here are the report key takeaways:


Enhancing customer experience is the topmost priority for over 60% of retail leaders, who are concentrating efforts on customer journey and consumer data.

Standing at 65% implementation rate, data and analytics are core focuses for retailers looking to adopt big data and real-time analytics into their organization.

E-commerce development, omnichannel retail and digital in-store solutions are some of the top investments for retail giants, who are focused on enhancing their digital business.

Retailers are already preparing for the future with almost 50% of industry leaders planning to adopt cyber security as their data and operations move further into virtual space.
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