IndustryForum Retail

The Future of Retail - Staying Competitive in a Data-Driven World

IndustryForum Retail is back with another year of highlights on digital developments and transformations in the retail industry. Dive deep into the latest insights and most innovative trends in the retail sector, from advancements in store concepts and leveraging AR technology to new sales channels. Take advantage of our unique pre-matched face-to-face sessions to showcase your solutions and build relations with C-suites and key decision makers from the biggest retail companies in the industry. Experience an inspiring day of forward-thinking retail solutions and ideas!

March 17 - 18, 2020


Speakers & Chairperson

Richard Hesch

Director Delivery & Multichannel
METRO Deutschland GmbH

Peter Grebarsche

Head of Digital Strategy & CRM
L'Oréal Deutschland GmbH

Valerie Dichtl

Owner // Online Sales Fashion Expert // Consultant // Female Entrepreneur
Valerie Dichtl Authentic E-Commerce

Matthias Freise

Professor for Fashion Procurement and Retail Buying
Hochschule Reutlingen

Axel Drösser

Managing Director
bofrost* Dienstleistungs GmbH & Co. KG

Jörg Funder

Managing Director & Professor of Trading
Instituts für internationales Handels- und Distributionsmanagement an der Hochschule Worms

Kim Moke

Executive Director
Stage Consult International

Event Attendees Include

Woolworth GmbH
Marketing Director
Domain Owner Assortment, Space & Promotion Management
C&A Mode GmbH & Co. KG
Unit Leader Buying Services and Operations
Aldi Einkauf GmbH & Co. oHG (Nord)
Managing Director
bofrost* Dienstleistungs GmbH & Co. KG
Managing Director
KiK Textilien und Non Food GmbH
Director of eCommerce & Multichannel KiK Digital GmbH
Community Manager
J. Bünting Beteiligungs AG
Director Business Development
Senior Consultant - Business Innovation
Vorwerk & Co. Teppichwerke GmbH & Co.KG
CFO / Vice President Finance/Controlling
Galeria Karstadt Kaufhof GmbH
Head of Supply Chain Management
Event Themes

In Discussion

Experience or material possession? - Moving from selling a product to selling a feeling

Turning customer trust and privacy into competitive advantage

AR and VR - unlocking the business value of virtual future of commerce

Conversational commerce - how will messaging and voice transform shopping?

Cognitive computing - bringing robots into the store

Event Partners

Solution Providers


Previous Year
E-Commerce - der Verkauf von Lösungen statt Produkten?
Kundenspezifisches Category Management Online und Offline - Dem Kunden einen Schritt voraus sein
Artificial Intelligence im Handel - was kommt 2019 auf uns zu?
Kommunikation digitalisieren - in einem Mehrgenerationen-Büro
Kanalübergreifender Customer Service

Speakers & Chairperson

Previous Year
Dr. Martin Anduschus
Arvato Systems GmbH
Richard Gottwald
bonprix Handelsgesellschaft mbH
Marina Sverdel
Torsten Hoppe
Coca-Cola European Partners plc
Oliver Wissel
Michael Tretter
MediaMarktSaturn Retail Group