IndustryForum Retail

The Future of Retail - Staying Competitive in a Data-Driven World

IndustryForum Retail is back virtually with another year of highlights on digital developments and transformations in the retail industry. Dive deep into the latest insights and most innovative trends in the German retail sector, from advancements in store concepts and leveraging AR technology to new sales channels. Take advantage of our unique pre-matched virtual 1-to-1 sessions to showcase your solutions and build relations with C-suites and key decision makers from the biggest retail companies in the industry. Experience an inspiring day of forward-thinking retail solutions and ideas!

October 07, 2020


Speakers & Chairperson

Peter Grebarsche

Director E-Commerce & CRM
L'Oréal Deutschland GmbH

Jörg Funder, Prof. Dr.

Managing Director & Professor of Business Management in Retailing
Instituts für internationales Handels- und Distributionsmanagement an der Hochschule Worms

Richard Hesch

Director Commercial & Multichannel
METRO Deutschland GmbH

Julian A. Kramer

Chief Experience Ambassador EMEA
Adobe Systems Nordic AB

Andreas Mahl

Director Central Marketing, Zendesk

Kim Moke

Executive Director
Stage Consult International

Valerie Dichtl

Owner // Online Sales Fashion Expert // Consultant // Female Entrepreneur
Valerie Dichtl Authentic E-Commerce

Ashkan Fardost

Scientist & Speaker / Founder of Oddball Ventures

Event Attendees Include

Woolworth GmbH
Marketing Director
C&A Mode GmbH & Co. KG
Unit Leader Buying Services and Operations
KiK Textilien und Non Food GmbH
Director of eCommerce & Multichannel KiK Digital GmbH
Galeria Karstadt Kaufhof GmbH
Managing Director Galeria Logistik
Event Themes

In Discussion

Experience or material possession? - Moving from selling a product to selling a feeling

Turning customer trust and privacy into competitive advantage

AR and VR - unlocking the business value of virtual future of commerce

Conversational commerce - how will messaging and voice transform shopping?

Cognitive computing - bringing robots into the store

Event Partners

Solution Providers

Spotlight Videos

Usabilla B.V.


E-Commerce - der Verkauf von Lösungen statt Produkten?
Kundenspezifisches Category Management Online und Offline - Dem Kunden einen Schritt voraus sein
Artificial Intelligence im Handel - was kommt 2019 auf uns zu?
Kommunikation digitalisieren - in einem Mehrgenerationen-Büro
Kanalübergreifender Customer Service

Speakers & Chairperson

Dr. Martin Anduschus
Arvato Systems GmbH
Richard Gottwald
bonprix Handelsgesellschaft mbH
Marina Sverdel
Torsten Hoppe
Coca-Cola European Partners plc
Oliver Wissel
Michael Tretter
MediaMarktSaturn Retail Group