600Minutes Future Customer Journey

Do you have the needed competence to lead the customer journey?

Explore the latest applications of advanced technologies and intelligent solutions that are transforming the future of customer experience, sales, and marketing. Join the 600Minutes Future Customer Journey forum to get the latest insights on technological developments, industry trends and best practices to drive your organizations’ growth in customer journey and experience. Share solutions and connect face-to-face with C-suites, top level decision makers and key players from the largest organizations through a unique networking opportunity with the potential to build valuable business partnerships.

May 27, 2021


Speakers & Chairperson

Jon E. Fornes

VP Marketing
Coop Norge SA

Espen Oddvik

Head of Customer Experience | Brand strategy & marketing
Telia Norge AS

Sandra Qian Xiao

Digital Business Development
Storebrand ASA

Ann-Kristin Mork Fiskebeck

Customer Experience Manager
Møller Mobility Group AS

Benjamin Clausen

Senior Service designer
Sbanken ASA

Event Attendees Include

Coop Norge SA
VP Marketing
Storebrand ASA
Digital Business Development
Head of Customer Experience
Telia Norge AS
Head of Customer Experience | Brand strategy & marketing
Schibsted ASA
Direktør - B2C - Consumer Business
SAS Scandinavian Airlines Norge
Head of Marketing Programs
Lendo AS
Head of Customer Service
Marketing Director
Telia Norge AS
Senior Product Owner
Felleskjøpet Agri SA
Leader Nordic customer support Felleskjøpet & Granngården
Gjensidige Forsikring ASA
Director (SVP) Brand and Brand Experience
Ving Norge AS
Quality and Support manager, Nordics
Møller Mobility Group AS
Customer Experience Manager
Norwegian Air Shuttle ASA
CX Strategist
Canal Digital AS
Nordic Head of CX Operations
Elkjøp Norge AS
Head of Brand & Digital
Sbanken ASA
Senior Service designer
Event Themes

In Discussion

Finding your OMNI channel strategy to exceed in the customer journey

The rapidly changing role of the future CMO

Data driven marketing automation - the key to success?

Creating personalized customer experience through learning algorithms

How to become customer centric by the use of Customer Journey Mapping

Event Partners

Solution Providers


Merging digital and physical for meaningful customer engagement
Driving customer success through connecting employees and customer experience
Creating an agile combination of intelligent automation and the human connection
Analytics - Take advantage of the customer journey

Speakers & Chairperson

Samuel Scott
The Drum
Rune Reikerås
Salesforce.com Norway
Siri Nordby
Varner Gruppen AS
Rikke Kyllenstjerna
PostNord Norway AS
Mats Gyve
Hanne Norstrøm-Ness