FutureCustomer Experience, Sales and Marketing

Discover the latest applications of advanced technologies and solutions that are transforming the future of customer experience, sales, and marketing. This B2B event offers a unique networking opportunity to connect face-to-face with top-level decision makers and key players from the largest organizations. Get all the latest insights on technological developments, industry trends and best practices to drive your organizations to adapt, collaborate, and excel in disruptive times at the Future Customer Experience, Sales & Marketing event.

October 11, 2019


Speakers & Chairman

Viktoria Kirchmaier

Team Leader Corporate Sales Development Customer Experience & Corporate Development

Georg Schmitz-Axe

SVP Telekom Partner Key Account Management
Deutsche Telekom AG

Stefan Wörnle

Department Manager Strategy
MediaMarktSaturn Retail Group

Stefankai Spoerlein

Head of Digital Marketing CoE
Bayer Vital GmbH

Sebastian Kostka

Head of CRM-Services
Daimler AG

Daniel Steinberg

Head of Digital Sales & Service
E.ON Digital Technology GmbH

Samuel Scott

Global Marketing Speaker | Columnist, The Drum
The Drum

Carsten Ebel

Head of Customer Service Center Cologne

Confirmed Attendees

Bizerba SE & Co. KG
Director Global Marketing & Communication
Team Leader Corporate Sales Development Customer Experience & Corporate Development
Vattenfall Energy Trading GmbH
Director Sales
E.ON Digital Technology GmbH
Head of Digital Sales & Service
Continental Reifen Deutschland GmbH
Strategy, Brand Management, Marketing Communications
GEA Westfalia Separator Group GmbH
Head of Sales
Thermondo GmbH
The Themes

In Discussion

From customer journey to customer success - with predictive analytics?

How do we connect the different marketing channels?

Multichannel content marketing - how to connect online and offline?

Personalized online marketing in times of e-privacy

Organizing a sales force with people and AI

The Sponsors

Solution Providers

SHE Informationstechnologie AG