Future Customer Experience, Sales and Marketing

Discover the latest applications of advanced technologies and solutions that are transforming the future of customer experience, sales and marketing. Get the latest insights on technological developments, industry trends and best practices to drive your organization to adapt and excel in these disruptive times. Our exclusive B2B event also offers a unique networking opportunity to connect face-to-face with top-level decision makers and key players from the largest organizations. Gain insights and business opportunities at our ‘must-attend’ FutureCustomer Experience, Sales and Marketing!

October 23, 2019


Speakers & Chairman

Samuel Scott

Global Marketing Speaker | Columnist, The Drum
The Drum

Lauri Toivonen

SVP, Marketing

Salla Ketola

Director, Sales and Customer Experience
VR Yhtymä Oy

Chris Dancy

The Most Connected Man on Earth
Mindful Cyborg

Joonas Tunturi

Development Director
Terveystalo Oyj

Maija Eklöf

Vice President, Marketing and Communications, Kalmar
Cargotec Oyj

Antti Merilehto

AI Strategy Company

Amos Ahola

Director, Communications & Branding
Wärtsilä Oyj

Krista Korelin

Director Digital Retail Banking
OP Financial Group

Maria Volotinen

Head of Cash Management Customer Service, Finland
Nordea Bank AB

Bruce Eidsvik

SVP, Global Revenue Marketing

Matti Airas

Lead Business Consultant, Marketing Science Team, Customer Experience Management

Olli Karioja

Senior Consultant, Marketing Automation

Confirmed Attendees

Terveystalo Oyj
Development Director
OP Financial Group
Director Digital Retail Banking
The Themes

In Discussion

Driving customer success through connecting employee and customer experience

Leveraging customer trust and privacy for competitive advantage

Predictive Analytics and Machine Learning in the Heart of the Customer Journey

Crafting a future-proof marketing talent strategy

Solution Providers

The Sponsors


Previous Year

Medallia UK & Nordics
Gredi Oy
DDB Helsinki


Previous Year
Mastering the powerful combination of data and creativity
Merging digital and physical for meaningful customer engagement
Driving customer success through connecting employee and customer experience
Building the salesforce of intelligent automation and smart salespeople
Excelling in the future buying journeys

Speakers & Chairman

Previous Year
Katja Willberg
Vaasan Oy
Petra Mengelt
Mash (Euroloan)
Janette Palmu
Marimekko Oyj
Johanna Sarviharju
Reima Group
Riikka Timonen
Kemira Oyj
Marja Kortelainen
Bisnode Finland Oy