600Minutes Customer Experience

The future customer - how can we exceed their expectations throughout the entire customer journey

Get the latest highlights on digital transformation, where customer experience is the new battleground that is paving the way for customer success. 600Minutes Customer Experience will showcase opportunities presented by advancing trends in consumer journey and engagement through emerging technologies, such as automation, data analytics, AI, and more. Interact with the top executives and key decision makers from top 500 companies, and develop strategic and rewarding partnerships through pre-booked B2B matchmaking sessions.

December 05, 2019

Norway

Speakers & Chairman

Siri Nordby

Head of Customer Experience
Varner Digital Business

Rikke Kyllenstjerna

Customer Experience Manager and E-commerce expert
PostNord Norway AS

Filip Elverhøy

Director Customer Journey
Komplett AS

Samuel Scott

Global Marketing Speaker | Columnist, The Drum
The Drum

Maria Granberg

Performance & lifestyle Coach
Maria Granberg Adventures
Delegates

Confirmed Attendees

PostNord Norway AS
Customer Experience Manager and E-commerce expert
Varner Digital Business
Head of Customer Experience
Komplett AS
Director Customer Journey
Telenor ASA
Head of Social Media - Telenor Business Markets
Clas Ohlson AS
Head of Customer Service
Santander Consumer Bank AS
Head of Customer Service & Sales
Lovenskiold-Vækerø AS
Director Webshop
Lendo AS
Head of Customer Service
Brilleland AS
Marketing Manager
Gjensidige Bank ASA
Director of Marketing and Distribution
Schibsted ASA
Direktør - B2C - Consumer Business
Bertel O Steen AS
Director Brand and Business Development
Coop Norge SA
Head of Customer Support Retail Specialists
Get AS
Head of Service Improvement
Norwegian Air Shuttle ASA
CX Strategist
The Themes

In Discussion

Merging digital and physical for meaningful customer engagement

Driving customer success through connecting employees and customer experience

Creating an agile combination of intelligent automation and the human connection

Analytics - Take advantage of the customer journey

The Sponsors

Solution Providers

Previous Year

Spotlight

NetNordic
Previous Year

Themes

Excelling in the future customer journeys
Data-driven customer experience: what is needed from competencies, processes and technology
Driving customer success through connecting employees and customer experience
Mastering the powerful combination intelligent automation and human intelligence
Leveraging customer trust and privacy for competitive advantage
Previous Year

Speakers & Chairman

Garry Kasparov
Former World Chess Champion, Writer & Political activist
Bård Skaar Viken
Schibsted ASA
Thomas Peratinos
Canal Digital AS
Chris Dancy
Mindful Cyborg
Øystein Herland
Volvo Car Norway AS
Gro Myking
KLP