600Minutes Customer Experience

The future customer - how can we exceed their expectations throughout the entire customer journey

Get the latest highlights on digital transformation, where customer experience is the new battleground that is paving the way for customer success. 600Minutes Customer Experience will showcase opportunities presented by advancing trends in consumer journey and engagement through emerging technologies, such as automation, data analytics, AI, and more. Interact with the top executives and key decision makers from top 500 companies, and develop strategic and rewarding partnerships through pre-booked B2B matchmaking sessions.

December 05, 2019

Norway

Speakers & Chairman

Siri Nordby

Head of Customer Experience and Loyalty Manager
Varner Gruppen AS

Finn Magnus Rogne Hansen

EVP Sales and Marketing
Eika Gruppen AS

Rikke Kyllenstjerna

Customer Experience Manager and E-commerce expert
PostNord Norway AS

Hanne Norstrøm-Ness

Marketing Director
Vipps

Filip Elverhøy

Director Customer Journey
Komplett AS

Bård Nordhagen

Marketing Manager Norway
SAS Scandinavian Airlines Norge

Samuel Scott

Global Marketing Speaker | Columnist, The Drum
The Drum

Maria Granberg

Performance & lifestyle Coach
Maria Granberg Adventures

Confirmed Attendees

Delegates
PostNord Norway AS
Customer Experience Manager and E-commerce expert
Varner Gruppen AS
Head of Customer Experience and Loyalty Manager
Komplett AS
Director Customer Journey
Clas Ohlson AS
Head of Customer Service / Customer Interaction Manager
Santander Consumer Bank AS
Head of Customer Service & Sales
Lovenskiold-Vækerø AS
Director Webshop
Lendo AS
Head of Customer Service
Gjensidige Bank ASA
Director of Marketing and Distribution
Schibsted ASA
Direktør - B2C - Consumer Business
Bertel O Steen AS
Director Brand and Business Development
Get AS
Head of Service Improvement
Norwegian Air Shuttle ASA
CX Strategist
Scandic Hotels
Manager Customer Interactions
The Themes

In Discussion

Merging digital and physical for meaningful customer engagement

Driving customer success through connecting employees and customer experience

Creating an agile combination of intelligent automation and the human connection

Analytics - Take advantage of the customer journey

Solution Providers

The Sponsors

Spotlight

Previous Year

NetNordic

Themes

Previous Year
Excelling in the future customer journeys
Data-driven customer experience: what is needed from competencies, processes and technology
Driving customer success through connecting employees and customer experience
Mastering the powerful combination intelligent automation and human intelligence
Leveraging customer trust and privacy for competitive advantage

Speakers & Chairman

Previous Year
Garry Kasparov
Former World Chess Champion, Writer & Political activist
Bård Skaar Viken
Schibsted ASA
Thomas Peratinos
Canal Digital AS
Chris Dancy
Mindful Cyborg
Øystein Herland
Volvo Car Norway AS
Gro Myking
KLP