Tech is a given in digitalization, but when you're working with people, you have to also invest in people. Here's Dr. Suat Akyol, Business Manager – Health Information Systems at 3M Deutschland GmbH, on what it takes for health professionals to succeed in the digital age.
“For more than 100 years, 3M company has been successful worldwide, because our corporate culture explicitly provides openness for change,” shares Dr. Suat Akyol, Business Manager – Health Information Systems, adding, “The increasing degree of digitalization is a strong driver for the current change processes. We have to think about internal processes, adapt them, but also change them fundamentally. In addition, many new opportunities arise from the changing circumstances among our customers.”
Out of these opportunities, the Business Manager for Health Information System identified three:
With opportunities come challenges, “Our customers have to deal with many challenges. Digitalization is only a part of this, but it is accompanied by major changes in the familiar and often well-won workflows. Hospitals have to invest resources which promote and support digitalization. These investments cannot be bypassed anymore, because the external framework conditions under which data is accepted, stored and processed will change sustainably.”
As for leadership in the digital age, “My main management task is to build up a worthy, credible and stable vision of the digital future as an orientation aid. For this, I need to be able to assess the competences needed to achieve the goal in order to develop our organization in the right place.”
3M firmly believes in investing in their employees. They see it as the most important pathway to growth, “The premise is simple, if your staff grows, your company grows. The key is in linking growth to individuals.”
Dr. Akyol further adds that as digitalization marches on, employees must be more agile, open to change, with a more diverse set of competences, and a strong sense of accountability. He then shared six 3M Leadership Behaviors applicable to all employees:
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