Based on responses from 635 decision-makers from Europe and Southeast Asia's largest banking and insurance organizations, the report is a quick study on how the formerly immovable industry has finally been disrupted.
Globalization spares no one, not even the ultra conservative financial services sector. Everything is changing fast — from the playing field, rules, players, down to the customers — the stakes are higher. To stay alive and compete, that is to retain customer interest and win loyalty, companies must start playing aggressive offense, not just defense.
Management Events surveys over 20,000 decision makers and publishes more than 200 reports a year, providing actionable insights into present and future business challenges. For more C-level priorities, investments, and strategic development initiatives, visit the Report Library »
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